Integrator - Director of Operations & Finance

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About Knafs

Knafs creates fun knives for adventures big and small. We're family owned and operated, and our vision is to create opportunities. We’re a Crew of 10 people, and we’re launching this rocket ship to glory. There's a healthy dose of "let's figure this thing out together" in our business that requires problem-solving and cerebral engagement. We import knives, manufacture knives, and dream about knives. We sell our products on Knafs.com, Amazon, Whatnot, and to 70-ish wholesale dealers worldwide. We operate on the core values of Dependable, Scrappy, Level Up, Kind, and Humble.

The Job

We're looking for a high-potential operator to become our Integrator - the person who turns vision into reality, brings order to chaos, and makes the trains run on time. (Must love trains ;). The role is the right hand to the CEO. You'll own day-to-day operations, manage the P&L, build scalable systems, and progressively take on more responsibility as you prove yourself and the business grows.

This isn't a "maintain what exists" role. We need a master of leverage: AI tools, overseas talent, automation, better systems. You must be able to teach our team to work smarter. You'll have significant autonomy and potential to grow.

What You'll Own

Run the Operating System

  • Lead our EOS (Traction) system: weekly Level 10 meetings, quarterly planning, and annual planning.
  • Hold the team accountable to metrics, goals, and commitments with clarity and kindness
  • Turn the CEO's vision into executable roadmaps, timelines, and measurable milestones.
  • Be the glue between Marketing, Operations, Supply Chain, and Sales

Own the Numbers

  • Manage the P&L with confidence - understand every line, control the levers, drive profitability. 
  • Oversee bookkeeping, accounting, and Quickbooks Online. 
  • Own cash flow management, forecasting, and budgeting
  • Track KPIs, present financials that tell the story, and make data-driven decisions
  • Optimize pricing strategy to protect margins while delivering customer value

Lead Operations

  • Oversee supply chain, manufacturing coordination, inventory management, and fulfillment
  • Work with the team to ensure we stay in stock and hit delivery timelines
  • Oversee and negotiate vendor relationships 
  • Spot bottlenecks and fix them with smart systems

Build the Leverage Engine

  • This is critical: We need someone who thinks "how can we 10x output for 1/3 the cost?"
  • Build and train overseas teams
  • Implement AI tools and automation to eliminate manual work
  • Teach the team how to delegate and elevate effectively
  • Create and maintain systems and SOPs to standardize the business

Manage People & Culture

  • Mentor leaders across the organization and get the right people in the right seats
  • Protect and scale Knafs culture as we grow: Dependable, Scrappy, Level Up, Kind, Humble

Who You Are

Must-Haves

  • 5-7+ years in operations leadership at a product-based or e-commerce business (retail, DTC, or consumer goods)
  • Strong financial literacy - comfortable in Quickbooks Online, owning a P&L and balance sheet, forecasting, managing cash flow, and making data-driven decisions
  • Systems thinker - you see processes, build documentation, and create leverage through tools/people/automation
  • Experience building remote or overseas teams - you've hired and managed VAs, contractors, or offshore talent successfully
  • EOS/Traction experience (or similar operating system) - you know how to run a meeting pulse and hold people accountable
  • Hands-on operator - you're not above rolling up your sleeves when needed, but you’re a strong delegator
  • Excellent communicator - you can explain complex ideas simply and give feedback that helps people grow

Bonus Points

  • Experience in manufacturing, import/export, or supply chain management
  • Background in e-commerce, Shopify, Amazon, or DTC brands
  • Familiarity with AI tools and automation platforms
  • MBA or equivalent real-world education
  • You've worked at a scrappy, growing company

Notes: 

This is an on-site, full-time position in Clearfield, Utah. Neil Armstrong didn’t walk on the Moon remotely. Boots on the ground means physically present to handle knives, coordinate ops, talk shop, glean insights, and make it happen.

If you’ve read this far, thank you. If you’ve read this far and it sounds like you, throw your hat in the ring and apply. Take chances, make mistakes, and get messy, amigos. 

Benefits:

  • 401(k) with company match
  • 9 paid yearly holidays
  • 15 days of accrued PTO yearly
  • Yearly employee stipend and discounts on everything we make

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